“We always get our cakes from Konditor, the staff loves them, they are always fresh, not to sweet and just perfect for any celebration. The delivery is always on time and the delivery men are so kind, greeting us with a smile.”
Hi, Thanks for the 5 stars! It's so great to see a returning customer and I'm glad that we have impressed each and every time! We hope to see you order again soon :) Thank you, Nicole
Hi, Thanks for leaving us a review! It's great that you think the team are lovely, they are always here to help whenever you need them! We hope to see you pop in again soon for another sweet fix :) Thank you, Nicole
Hi Mike, Thanks for leaving us a review! It's lovely to see that you are a fan of Konditor and have had many great experiences with us :) Thank you, Nicole
Hi Edward, Thanks for leaving us a review! It's so great to see a fan of Konditor and I'm pleased that you enjoy our delicious products! Thank you, Nicole
Hi Priya, Thanks for leaving us a review! I am pleased to see that you were happy with your order and I hope to see you order again soon :) Thank you, Nicole
Hi Jackie, Thanks for leaving us a review! It's great to see that you had a lovely experience with us and we can't wait to help with more special occasions! Thank you, Nicole
Hi, Thanks for the 5 stars! It's so great when a customer has a lovely experience with us and we appreciate the recommendation to your friends and family! I hope you enjoyed the cake and we hope to see you order again soon :) Thank you, Nicole
“I love the cakes but the portions have got smaller and the prices higher so they are now a luxury I only rarely get. Such a pity. I would not mind paying more for larger Portions. The brownies are not as good as the cakes and you can get better ones elsewhere more cheaply. The app does not work properly. Staff are always friendly and helpful in Waterloo branch.”
Hi Anthony, I am sorry that you weren't pleased with your most recent visit, we appreciate all feedback so we definitely will look into these issues further. I will speak to the kitchen about the portion sizes to see if they've made any changes or if there's anything that can be done! Our Rewards Scheme is relatively new so the odd issue will arise, but we can always help manually over email, so if you have any issues with the rewards scheme, please email hello@monrelear.com and we will look into this! Thank you, Nicole
Hi Valerie, Thanks for leaving us a review! I am so pleased that you were happy with the service received and I hope you enjoyed your order! We hope to see you order again soon :) Thank you, Nicole
Hi, Thanks for leaving us a review! I am glad that you are a fan and a returning customer of Konditor! We hope to see you order again soon :) Thank you, Nicole
