Hi Amelia, Thanks for the 5 stars! I'm pleased to see that you had a lovely visit with us and I hope you enjoyed your order! Thank you, The Konditor Team
Hi Sendrine, Thanks for leaving us a review! Our fruit based desserts are delicious, the Toffee Apple Crumble is a personal favourite of mine! Thank you, The Konditor Team
Hi Natalie, Thanks for leaving us a review! I'm glad that you enjoyed the cake but I'm sorry to see that you didn't have a great experience in-store, this isn't the standard or quality we aim for, so all feedback will be forwarded onto the management. If you have any further feedback or comments about your experience, then please email hello@monrelear.com and a member of staff will be happy to help! Thank you, The Konditor Team
“Unfortunately, I haven't had the opportunity to taste the brownies that I send to our daughters in the UK as we live in NZ. However, they love them so it is now a given that we always order brownies for their birthdays which speaks for itself. Delicious, moreish and delivery is so easy to organise even if you live on the other side of the world!”
Hi Alison, Thanks for leaving us a review! It's so great to see that you are a regular customer and I'm so pleased that your daughters love our brownies! We hope that you get the opportunity to try them :) Thank you, The Konditor Team
Hi, Thanks for leaving us a review! I'm glad that you enjoyed your visit and hopefully we can look at introducing more vegan options :) Thank you, The Konditor Team
“Tasty sponge cakes tasty frosting, great looking icing and toppers. Easy to order, delivery pricey but delivery drivers friendly and seem to take care of your cakes”
Hi Emma, Thanks for the 5 stars! Our Curly Whirly is an absolute classic and the Lemon Chiffon is a refreshing option, also you can't go wrong with biscuit decoration, so I'm glad that you enjoyed this! Thank you, The Konditor Team
Hi Cody, Thanks for leaving us a review! I'm pleased to see that you had a great experience with us and we hope to see you order again soon :) Thank you, The Konditor Team
Hi, Thanks for leaving us a review! I'm glad to see that you had a good experience with us and we hope to see you order again soon :) Thank you, The Konditor Team
“Konditor make delicious cakes but for the extra large cakes they need to invest in extra sturdy boxes so that the side do not press against the sides of the cake when delivered.”
Hi Lorraine, Thanks for leaving us a review! I hope the cake was thoroughly enjoyed and I will forward your feedback on. We appreciate all feedback and comments, so hopefully we can look at investing in better boxes so this doesn't happen again! Thank you, The Konditor Team
Hi Catherine, Thanks for the 5 stars! I'm pleased to see that you enjoy our delicious cakes and brownies, there's so much to choose from! Thank you, The Konditor Team
Hi, Thanks for leaving us a review! It's great to see that you had a great experience with us, from ordering to enjoying! We hope to see you order again soon :) Thank you, The Konditor Team
“We are a frequent customer at Konditor. My department requires me to collect cakes from Konditor for everyone's birthday, we like collecting cash from everyone to make someone's birthday special. So far the vegan slice is lovely for the vegan staff - there should be more choices in this area. The other types of cakes are fantastic for non-vegan! We bought a lot of cakes from since 2022 to now but only recently found out about NHS discounts and now loyalty. Thank you!”
Hi, Thanks for leaving us a review! It's so great to see a returning customer with us. Our Vegan Chocolate Raspberry Velvet is so moreish and hopefully we can introduce more Vegan options in the near future! All of our cakes are delicious and I'm pleased that everyone enjoys them, we hope to see you order again soon :) Thank you, The Konditor Team
Hi, Thanks for the 5 stars! So glad to see that you had a great experience with us, from start to finish! We hope to see you order again soon :) Thank you, The Konditor Team
Hi, Thanks for the 5 stars! I'm so pleased to see that you are a fan of Konditor and our delicious cakes! We hope to see you pop in again soon to try more :) Thank you, The Konditor Team
“Cakes are delicious and usually I have no complaints but the last cake I purchased was not up to their usual standard and very short sell-by date. Mice in the shop was not ok - especially when they were aware of it and still chose to open.”
Hi, I am sorry to see that your previous visit with us wasn't up to our usual standard or quality, the team at that branch have been notified of these issues and these will be looked into further. We have contacted the service that handle our pest to get them to do more regular checks and to fix any issues that are causing the mice to be present in the shop. The team at that branch are also working on seeing if any cleanliness issues can be improved and thorough training on how to handles these issues will be had to make sure that this doesn't happen again. Thank you, The Konditor Team
