Hi Ann, Thanks for the 5 stars! I'm pleased to see that you had a smooth experience with us, from ordering to collecting! We hope to see you order again soon :) Thank you, The Konditor Team
βGreat bakery. Cakes are so good, brownies are better - am only glad I don't actually live in London or commute as I would be in financial and gastronomic dire straits if these were on my doorstep...β
Hi, Thanks for the 5 stars! I'm so pleased to see that you are a fan of our cakes and brownies, there's so much to choose from! But don't worry, we offer Nationwide delivery if you're unable to get to one of our branches ;) Thank you, The Konditor Team
Hi David, I'm pleased to see that you had a lovely experience at our Cornwall Road branch, they are a great team and very helpful! Thank you, The Konditor Team
Hi, Thanks for the 5 stars! It's so lovely to see a returning customer with us who is always happy with the products and service they receive! We hope to see you pop in again soon :) Thank you, The Konditor Team
βI REALLY REALLY miss your carrot and passion fruit cake! I understand the need to compromise on ingredients in these financially challenging times but that was really special, found nowhere else. I miss the tanginess of that passion fruit cream layer and coating. I've tried making it myself. Your one has ruined me for the Waitrose attempt which comes nowhere near. In general you've managed to maintain a good standard and quality but I miss the more adventurous, found-nowhere-else options that were a haven from the overload on sweetness over flavour found everywhere else.β
Hi, Thanks for leaving us a review! That sounds like a delicious cake and I can see why you miss it so much! Hopefully this flavour can make a return soon but in the meantime I hope you can find a cake that is as delicious as the one you miss. Thank you, The Konditor Team
βGreat service & I bought a Chocolate Ganash Birthday Cake. Really pleased with it & everyone said it was delicious. It's best after being out of fridge for about 20mins at room temperature, I found.β
Hi Daniel, I'm so pleased to see that you think our Double Chocolate Curly Whirly deserves a 5 star review! It's definitely tasty and the best choice when you want a chocolate fix :) Thank you, The Konditor Team
Hi, Thanks for leaving us a review! I am glad to see that you were happy with the service you received and I hope your order was enjoyed :) Thank you, The Konditor Team
βReceived brownies as a gift. Half of them (the choc) were stale. Contacted thinking they would replace but was offered a small percentage off further order. Expected better.β
Hi, I apologise that you weren't happy with your order or the service you received from us, if you have any further feedback or another way to rectify this then please email hello@monrelear.com and a member of staff will be happy to help. Thank you, The Konditor Team
Hi, Thanks for the 5 stars! It's great to see that you were happy with the selection that we offer, we always want offer a variety when it comes to sweet treats :) Thank you, Nicole
βVery easy to place order; premium product at premium price point, so sadly only an occasional purchase ... though usually happy to find a reason when special offers available! Service in store a little perfunctory.β
Hi, Thanks for leaving us a review! I am pleased to see that you enjoyed your experience with us and I hope you enjoyed your order! If you have any feedback on the service you received or ways we can improve, please let us know on hello@monrelear.com :) Thank you, Nicole
Hi Rebecca, Thanks for leaving us a review! I am so pleased you had a great visit at our Cornwall Road branch, they're a lovely team and are always happy to help :) Thank you, Nicole
Hi, I'm so pleased that you think our Carrot & Pistachio cake deserves a 5 stars, it's a personal favourite of mine so it's great seeing other people love it! Thank you, Nicole
Hi E, Thanks for the 5 stars! You are very kind and I'm glad you agree that Konditor do the best cakes in London!! We hope you enjoyed your most recent order with us :) Thank you, Nicole
Hi, Thanks for leaving us a review! I'm pleased that you had a great experience at our Cullum Street branch, they are definitely a lovely and helpful team! Thank you, Nicole
βAfter having heard rave reviews from multiple people, I ordered a Curly Whirly Cake for Christmas. Sorry this is really not my cup of tea, the cake is incredibly dense and just not pleasant to eat. It's more of a huge very dense brownie, nothing to do with a nice fluffy moist cake, which is what I was hoping for. No one else around the table enjoyed it, sadly. Maybe other cakes are better but for this price I doubt we will try again.β
Hi, I am so sorry to see that you weren't pleased with our Curly Whirly cake! It's a fan favourite but I guess we can't win them all, we really appreciate the feedback and the honesty on our products as we're always trying to find ways to improve. It's a shame that your most recent order with us let you down, but I hope that you order again with us soon to try other cakes or sweet treats! Thank you, Nicole
Hi, Thanks for leaving us a review! I am so pleased to see that you had a great experience with us and I hope you enjoyed your order! Thank you, Nicole
